What is your Return Policy for items purchased online?
Please view our return policy for online orders here.

I received my order but an item I ordered does not fit, can I exchange?
Unfortunately, we do not offer exchanges by mail at this time. Please view our return policy here.

How soon will I receive a refund for my online return?
Refunds are processed 5-10 business days after your return is received and approved. For more information click here.

How can I buy a gift card?
Gift cards will only be available for purchase and redemption in store.

How do I redeem my gift card online?
At this time we are not able to redeem Gift Cards or Merchandise Cards online. We apologize for any inconvenience and are working towards changing this in the coming months.

If the promotion changes, can I receive a price adjustment on a previous purchase?
We do not allow price adjustments on previous purchases.

Can I sell my products in your stores?
We are always looking for new suppliers. Contact cs@lgbnj.com

How do I apply for a job in your store?
Please email your resume to cs@lgbnj.com, or visit our store and fill out an application. Due to a high number of applications received, only eligible candidates will be contacted.

I am a blogger/influencer, how can I collaborate with LGBNJ.com?

We are always on the lookout to collaborate with amazing bloggers and influencers! If you are a blogger or influencer and are interested in working with us, please contact: cs@lgbnj.com and tell us about yourself. Please also include a web URL for your blog or instagram profile.


Is it possible for me to open a new location in my town?
For franchising opportunities and or questions contact us at cs@lgbnj.com

Can I purchase clothing from you wholesale?
We do not offer wholesale purchases on our products. Merchandise is sold exclusively at our store and online only.

Can’t find the answer you’re looking for? Feel free to contact us at (800) 203-2345. For all other issues, please send an email to cs@lgbnj.com and a member of our team will get in touch with you within 2 business days. Please note: Our customer support email is monitored Monday-Friday 8:30am-5:30pm with the exception of holidays.