LGBNJ.com is committed to making our website user experience a go to destination for all patriots young and old.
Please allow up to an hour for your order confirmation to be sent to the email address associated with your account.
If you didn’t receive confirmation within that timeframe, please check your spam folder before contacting our Customer Service team.
If you need to update or cancel your order, please contact our Customer Service team at 1-800-203-2345 as soon as possible. Once your order has been packed for shipment, no changes or cancellations can be made.
If we’re unable to cancel the order before shipment, you may refuse the order or mark the unopened package “Return To Sender” to have it shipped back to us for a full refund. Please note it can take up to fourteen business days from the date of return for the package to be received and processed. Once your return is processed, you will be notified.
Once your order has shipped, we’ll send you a confirmation email with your tracking information. Please allow one full business day for the shipping carrier to update the expected delivery date. If it does not update within this timeframe, please contact our Customer Service team.
Tracking information will be sent in your shipping confirmation email. The link provided will take you to the website of the shipping carrier where you’ll be provided with an estimated delivery date. If you signed up for SMS shipping notifications, you’ll receive tracking updates through those channels once the shipping carrier has updated this information. Please allow one full business day for the tracking information to update. If it does not update within this timeframe, please contact our Customer Service team.
We’ll be happy to honor the sale price of an item that is marked down within fourteen days from your date of purchase. Please contact our Customer Service team via Live Chat or phone by calling 1-800-203-2345 to verify the new price and update your account.